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| The purpose of this
Online Privacy Statement is to inform you about the types
of information we gather online about you when you visit Techstore
("our Site"), how we may use that information, whether
we disclose it to anyone, and the choices you have regarding
our use of, and your ability to correct, that information.
This Online Privacy Statement may change from time to time,
so please check back periodically.
This Statement will explain the following regarding the treatment
of data collected on our Site: |
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| 1. |
Sites covered
by this Statement |
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This Privacy Statement
covers the collection and use of data on the [Techstore]
Web sites in the United Kingdom. Please note that this Statement
does not apply to any of the sites directed at non-UK residents,
which can be linked to by the "pick your country"
tool on the Techstore home
page. The privacy statements of Techstore
Web sites directed at non-UK residents may differ from this
Statement to reflect differences in site features and applicable
law. |
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| 2. |
What information
we collect |
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The information
we collect on our Site generally falls into the following
two categories: Personally Identifiable Information and Non-Personally
Identifiable Information.
Personally Identifiable Information: This refers to information
that lets us know the specifics of who you are. The Personally
Identifiable Information we collect when you use our Site
may include but is not limited to your name, mailing address,
phone number, e-mail address, employer, and job title. We
request Personally Identifiable Information when you order
a product or service, participate in certain promotional activities,
fill out surveys, and correspond with us. We also collect
Personally Identifiable Information when you ask that we send
products or information directly to other people; in these
cases, we will collect the information you submit about the
recipient. It will be clear when you are on a part of our
Site that requires personal information, because we will ask
you for it and you will have a choice about how we use that
information.
Non-Personally Identifiable Information: This refers to information
that does not by itself identify a specific individual. The
non-personally identifiable data we collect when you visit
our Site may include the Uniform Resource Locator ("URL")(1)
of the Web site that you came from before visiting our Site,
which pages you visit on our Site, which URL you next go to,
which browser you used to come to our Site, your Internet
Protocol ("IP")(2) address, and any search terms
entered on our Site. This Statement also contains more information
about how we use cookies and other technology to collect this
data.
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| 3. |
Why we collect
your information |
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Our primary goals in
collecting information are to provide customers with superior
service and to provide all visitors a smooth, efficient, and
personalised experience while using our Site. For example, if
you purchase products or request information on our Site, we
use your Personally Identifiable Information to fill your order
or provide the requested information. We use Non-Personally
Identifiable Information on an aggregated basis to analyze customer
behaviour to help us understand how visitors use our Site and
to measure interest in the various pages. We use this information
to improve the content of our Site, to make our Site easier
to use, and to customize our advertising. |
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| 4. |
How we use your
information |
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We gather and use information in a number of ways, including
the following:
Surfing: We collect certain Non-Personally Identifiable Information
when you visit our Site or click on banner ads for Techstore
products and services. We collect this information to help
run our Site more efficiently, to gather broad demographic
information, to monitor the level of activity on our Site,
and to evaluate the effectiveness of our advertising. Learn
more about how we use cookies and other technology to collect
this information.
Ordering: We collect Personally Identifiable Information
when you purchase products and services. We collect this information
to deliver your order, to obtain payment, and to communicate
with you about the status of your order.
Product registration: We collect Personally Identifiable
Information when you register your purchased products online.
We keep this information for reference if you later request
customer service and we use the information to personalize
that service.
Technical support: We may collect certain information when
you request technical support for your purchased products.
This information is necessary to identify your systems, understand
the configuration of the products, diagnose your questions,
and provide solutions.
Online surveys and polling: We collect Personally Identifiable
Information from customers who volunteer to complete surveys
or participate in polls. We use this information to improve
our products and services. This information may be collected
directly by Techstore or
a contracted 3rd Party.
Promotional activities: We collect Personally Identifiable
Information from you when you enter a promotional program
or activity. We use this information to administer the program
or activity, to send you promotional e-mails, gifts, notify
winners, and make the winners' list publicly available.
Newsletters and promotional e-mails: We collect Personally
Identifiable Information when you ask to receive newsletters,
promotional e-mails, and other information. We use this information
to provide you the information you request.
Contact information: If you contact us, we may keep a record
of your correspondence or comments, including Personally Identifiable
Information, in a file specific to you. We use this information
to help us provide better service in the event you contact
us again.
Gifts: If you order a gift to be delivered to someone else,
we will use the person's information that you provide to ship
the product and confirm delivery.
Lists: We purchase Lists with people's Personally Identifiable
Information.
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| 5. |
Sharing your
information |
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We do not sell,
trade, or rent to others the Personally Identifiable Information
we collect online. Unless we have your permission, we will
share the Personally Identifiable Information you provide
online only with other Techstore
entities and/or businesses that provide services to Techstore
and only for the purposes described above. Where Techstore
engages third parties to perform services on our behalf, we
will require them to observe the intent of this Privacy Statement.
On some pages we offer you the opportunity to receive information
from companies with products or services that may be of interest
to you. If you choose to receive such information, Techstore
may assist these companies in their marketing activities by
forwarding their messages to you.
From time to time, we may be required to provide Personally
Identifiable Information in response to a court order, subpoena,
or government or other regulatory authority investigation.
We also reserve the right to report to law enforcement agencies
any activities that we in good faith believe to be unlawful.
We may release certain Personally Identifiable Information
when we believe that such release is reasonably necessary
to enforce or apply our Terms and Conditions or to protect
the rights, property, and safety of others and ourselves.
Techstore or its related
entities could merge with or be acquired by another business
entity or their respective assets could be acquired. Should
such a combination or acquisition occur, you should expect
that Techstore would share
some or all of your Personally Identifiable Information to
continue serving you and other users of our Site. |
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| 6. |
Your choices
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Techstore
will not use or share the Personally Identifiable Information
collected on our Site in ways unrelated to the purpose for which
you provided the information, including those described above,
without providing you a choice whether to permit any such unrelated
uses. At the time you provide your information, we will offer
you a choice as to whether you want to receive further communications
about special offers, product information or other marketing
messages. If you choose not to receive these communications,
we will not use the information you provide for this purpose.
If you change your mind about receiving further information
from Techstore, let us know
by sending an e-mail with your name, full mailing address, e-mail
address, and relevant information about subscriptions and registrations
you have with Techstore to
info@techstore.co.ukand we will use
reasonable endeavours to honour your request. |
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| 7. |
Accessing and
changing your information |
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Techstore
seeks to ensure that your information and preferences are
accurate and complete. If you wish to change your information,
7.1 Login under your account and change it yourself
7.2 let us know by sending an e-mail with your name, full
mailing address, e-mail address, and relevant information
about subscriptions and registrations you have with Techstore
to info@techstore.co.uk and we will
use reasonable endeavours to honour your request. |
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| 8. |
Use of cookies
on this site |
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A "cookie"
is a small data file transferred by a Web site to your computer's
hard drive. We send cookies when you surf our Site, make purchases,
respond to online surveys or polls, or request information.
Accepting the cookies used on our Site does not give us access
to your Personally Identifiable Information, but we can use
the cookies to identify your computer. The aggregate information
collected permits us to analyze traffic patterns on our Site.
This can enable us over time to provide you with a better
experience on our Site by improving the content and making
it easier to use. For example, cookies can keep track of what
you have selected to purchase as you continue to shop and
allow you to enter your password only once on pages where
a logon is required. Most browsers automatically accept cookies,
but you can usually refuse cookies, or selectively accept
certain cookies, by adjusting the preferences in your browser.
If you turn off cookies, though, there may be some features
of our Site that will not be available to you and some Web
pages may not display properly. You can find information on
popular browsers and how you can adjust them to control cookies
at the following Web sites:
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html |
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| 9. |
Use of third-party
media and research companies |
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Techstore
does not currently run third-party ads on our Site. Techstore
may use third-party media and research companies to place
ads for us on other parties' Web sites. When users view Web
pages where Techstore ads
appear, our online media and research companies may place
cookies on the user's computer. These cookies allow the companies
to recognize the computer when it is used to return to that
site. In this way, our online media and research companies
may compile information about ads viewed and the general content
of the pages where the ads appear. Over time, this information
permits these companies to deliver ads that they believe will
be of most interest to the user and to minimize the repetition
of ads you see. The cookies placed by these companies do not
access or collect any Personally Identifiable Information
or enable individual users to be identified. The data is collected
exclusively for use in Techstore
marketing and research. Techstore
does not have access to the cookies that may be placed by
the online media and research companies. If you want to prevent
these companies from sending and reading cookies on your computer,
you will need to visit each company's Web site and request
that you be removed from its system.
We may use 3rd party companies to conduct email campaigns
and surveys on our behalf. These companies will have access
to Personally Identifiable Information. |
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| 10. |
Use of Web beacons
on this site |
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Some pages on our Site
contain electronic images known as Web beacons, or single-pixel
GIFs, placed by our third-party media and research companies.
Web beacons, which use cookie technology, permit these companies
to compile aggregated statistics for Techstore
about how visitors use our Site and to gauge the effectiveness
of our ads. No Personally Identifiable Information is collected
or shared through the Web beacons used on our Site, and the
information collected does not permit us to identify users of
our Site. The data is collected exclusively for use in Techstore
marketing and research. If you would like to prevent our online
media and research companies from collecting this information,
you will need to visit each company's Web site and request that
you be removed from its system. |
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| 11. |
Protecting your
information |
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Techstore
acknowledges your trust and is committed to protecting the information
you provide us. To prevent unauthorised access, maintain accuracy,
and ensure proper use of information, we have employed physical,
electronic, and managerial processes to safeguard and secure
the information we collect online. When you make a purchase
from our Site, we use Secure Sockets Layer ("SSL")
encryption technology to safeguard your credit card and other
sensitive information while it is being sent to us. The SSL
encryption is designed to make the information unreadable by
anyone but us. This security measure is working when you see
either the symbol of an unbroken key or closed lock (depending
on your browser) on the bottom of your browser window. |
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| 12. |
Links to other
Web sites |
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Parts of our Site contain
links to third-party Web sites for your convenience and information.
If you use these links, you will leave the techstore.co.uk Web
site. When you access a non-techstore.co.uk Web site, even one
that may contain the Techstore
logo, please understand that we do not control the content and
are not responsible for the privacy practices of that site.
We suggest that you carefully review the privacy policies of
each site you visit. This Privacy Statement does not cover the
information practices of those Web sites linked to our Site.
These other sites may send their own cookies to users, collect
data, or solicit personal information. |
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| 13. |
Children's privacy |
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Techstore
believes that protecting children's privacy online is extremely
important, and we encourage parents and guardians to take an
active role in their children's use of the Internet and to spend
time online with their children. Techstore
respects national and international laws. We do not specifically
target children on the site. |
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| 14. |
Changes to this
statement |
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If there are changes
or additions to the terms of this Online Privacy Statement,
we will post those changes here so that you will always know
what information we collect online, how we use it, and what
choices you have. Please be sure to check this page before proceeding
to use our Site. |
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| 15. |
Contact us |
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If you have any questions
or concerns about Techstore
use of your information or about this Privacy Statement, please
send an e-mail to info@techstore.co.uk |
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